Don’t Just Be a Guest,
Be a Member
Earn exclusive rewards for your hotel stays, dining and entertainment experiences at Royal River Casino and Hotel. Benefits expand beyond the casino ground to make your stay an elevated experience.
TABLE OF CONTENTS
As a Member, You’ll Enjoy:
Free Play Points
VIP Treatment
Daily Promotions
Dining Discounts
See What It Means to be Royalty
Perks and Benefits
Receive exclusive hotel, free slot play and dining offers | ✔ | ✔ | ✔ | ✔ |
---|---|---|---|---|
Earn points to redeem for slot play | ✔ | ✔ | ✔ | ✔ |
Participate on Royal River Casino’s Daily Promotions | ✔ | ✔ | ✔ | ✔ |
Discounts at the First American Mart | ✔ | ✔ | ✔ | ✔ |
Receive 5% Meal Discounts River’s Bend Restaurant and Snack Bar | ✔ | |||
Receive 10% Meal Discounts River’s Bend Restaurant and Snack Bar | ✔ | |||
Receive 15% Meal Discounts River’s Bend Restaurant and Snack Bar | ✔ | ✔ | ||
Exclusive New Year’s Eve Offer | ✔ | |||
Exclusive Christmas and New Year’s Eve Offers | ✔ | ✔ | ||
Free Personal Check Cashing | ✔ | ✔ | ||
Access to VIP Host | ✔ | ✔ | ||
VIP Parking Passes | ✔ | ✔ | ||
VIP packages includes free slot play, hotel and dining offers. | ✔ | ✔ | ||
Birthday offers | ✔ | ✔ | ||
Access to exclusive VIP parties and promotions | ✔ | ✔ | ||
Complimentary Hotel rooms | ✔ | |||
Complimentary Concert Tickets | ✔ | |||
Exclusive free play offers restricted just to the Diamond Tier. | ✔ |
Chart Recap Info:
$5 Coin IN = 1 Point Slots
$10 Coin In = 1 Point Video Poker & Kino Games
*Based on Play
**Not Combinable with Other Comps or Discounts
***Earn 10 Point to Redeem
*The Royal Rewards Program rules and regulation apply. Management reserves the right to modify or cancel the program at any time. Players must be 21 years or older to participate.
Points Needed to reach card tier level | 7,500 | 20,000 | 40,000 | |
---|---|---|---|---|
Earn Points For Slot Play | ✔ | ✔ | ✔ | ✔ |
Cash Back Rewards | ✔ | |||
Point Redemption For Free Slot Play | ✔ | ✔ | ✔ | ✔ |
Eligible For Casino Promotions | ✔ | ✔ | ✔ | ✔ |
Complimentary Gifts* | ✔ | ✔ | ✔ | ✔ |
Complimentary Items * | ✔ | ✔ | ✔ | ✔ |
Direct Mail Offers* | ✔ | ✔ | ✔ | ✔ |
Email Offers* | ✔ | ✔ | ✔ | ✔ |
Tax Win / Loss Statement | ✔ | ✔ | ✔ | ✔ |
VIP Events | ✔ | ✔ | ||
Complimentary Entertainment Tickets To Show (Based on Availability) | 2 Tickets Per Re-tier Period | |||
Meal Discounts** | 5% Discount | 10% Discount | 15% Discount | 20% Discount |
Gift Shop Discounts** | 10% Discount | 10% Discount | ||
Birthday Offer | Free T-Shirt | Free T-Shirt | ||
Free Personal Cash Checking | ✔ | ✔ | ✔ | ✔ |
Gas Discount At First American Mart* | ✔ | ✔ | ✔ | ✔ |
Complimentary Hotel Rooms* (Based on Availability) | ✔ | ✔ | ✔ | ✔ |
Chart Recap Info:
$5 Coin IN = 1 Point Slots
$10 Coin In = 1 Point Video Poker & Keno Games
*Based on Play
**Not Combinable with Other Comps or Discounts
*The Royal Rewards Program rules and regulation apply. Management reserves the right to modify or cancel the program at any time. Players must be 21 years or older to participate.
Silver:
- Earn Points For Slot Play
- Point Redemption For Free Slot Play
- Eligible For Casino Promotions
- Complimentary Gifts*
- Complimentary Items*
- Direct Mail Offers*
- Email Offers*
- Tax Win / Loss Statement
- 5% Discount on Meal**
- Free Personal Cash Checking
- Gas Discount At First American Mart*
- Complimentary Hotel Rooms* (Based on Availability)
Silver:
- Earn Points For Slot Play
- Point Redemption For Free Slot Play
- Eligible For Casino Promotions
- Complimentary Gifts*
- Complimentary Items*
- Direct Mail Offers*
- Email Offers*
- Tax Win / Loss Statement
- 5% Discount on Meal**
- Free Personal Cash Checking
- Gas Discount At First American Mart*
- Complimentary Hotel Rooms* (Based on Availability)
Gold:
- Earn Points For Slot Play
- Point Redemption For Free Slot Play
- Eligible For Casino Promotions
- Complimentary Gifts*
- Complimentary Items*
- Direct Mail Offers*
- Email Offers*
- Tax Win / Loss Statement
- 10% Discount on Meal**
- Free Personal Cash Checking
- Gas Discount At First American Mart*
- Complimentary Hotel Rooms* (Based on Availability)
Learn More
Platinum
- Earn Points For Slot Play
- Point Redemption For Free Slot Play
- Eligible For Casino Promotions
- Complimentary Gifts*
- Complimentary Items*
- Direct Mail Offers*
- Email Offers*
- Tax Win / Loss Statement
- 15% Discount on Meal**
- Free Personal Cash Checking
- Gas Discount At First American Mart*
- Complimentary Hotel Rooms* (Based on Availability)
- 10% Discount At Gift Shop**
- VIP Events
- Free T-shirt
Diamond
- Earn Points For Slot Play
- Point Redemption For Free Slot Play
- Eligible For Casino Promotions
- Complimentary Gifts*
- Complimentary Items*
- Direct Mail Offers*
- Email Offers*
- Tax Win / Loss Statement
- 20% Discount on Meal**
- Free Personal Cash Checking
- Gas Discount At First American Mart*
- Complimentary Hotel Rooms* (Based on Availability)
- 10% Discount At Gift Shop**
- VIP Events
- Free T-shirt
- Complimentary Entertainment Tickets To Shows (Based on Availability)
* The Royal Rewards Program rules and regulations apply. Managment reserves the right to modify or cancel the program at any time. Players must be 21 or older to participate. Download full information here.
Stay Informed
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Elevate your experience at Royal River Casino + Hotel by joining our exclusive Player's Club! Enjoy a world of perks and benefits tailored just for you, from complimentary services to special members-only offers. It’s easy and free to join—just visit our Member Services desk.
- Membership in the program is free.
- Must be 21 years of age or older to participate in the program.
- A valid photo ID must be presented to obtain a Royal Rewards Card and to redeem any points, coupons and rewards. Identification that is deemed acceptable is the in the sole discretion of management and may vary by location.
- The benefits and rewards of the program are intended and solely for the use of the person listed on the account.
- Royal Rewards Cards are used to track play and determine qualified offers earned by the member only.
- All point, comp, and coupon redemptions are final unless otherwise allowed at the sole discretion of management.
- Royal Rewards Card members agree to allow Royal River Casino & Hotel the unconditional use of their name for promotions, advertising and announcements without compensation, consideration, notice, or further consent.
- By participating in any of the Royal Rewards programs, players agree to accept all terms and conditions of the rules and regulations.
- Royal Rewards Cards may only be possessed and used by the card member listed on the card. Cards found to be in use or Royal Rewards Card members are responsible for any and all applicable taxes from gaming or promotional winnings.
- Base points are earned through casino play and members must be playing with a Royal Rewards Card. It is the guest’s responsibility to make sure their Royal Rewards Card is properly inserted into the card reader or presented to Table Games Supervisor before playing Table Games.
- Base points are used to determine the number of promotional drawing tickets members earn and redeem at the promotional kiosk(s), and any promotion that requires members to earn a set number of points to be eligible for the promotion.
- Complimentary items (comps) are based on the guest’s tier level and rated level of play while playing with a Royal Rewards Card. Rated play varies by machine/game type, denomination, average bet and length of play at the sole discretion of Royal River Casino & Hotel.
- No base points or bonus points will be earned on any free slot play coupon(s) or free play downloaded onto the slot machines.
- All base point and bonus point accumulations are subject to review and verification by management.
- Point and Comp balances are non-transferable, except upon death, in which case points can be transferred but not comp.
- Royal River Casino has created its own special package to award our guests that want to have the full royal dining and gaming experiences. Royal River Casino’s Stay and Play package includes one standard hotel room, $20 free slot play and $30 in dining credit.
- This package has a value of up to $225 but can be purchased for $125+tax.
- You can upgrade this package to a suite for only $30 dollars for a total of 155+tax.
- Royal River Casino has both Standard Rooms and Suites available to our guests. Some of the different suite variations include two queen beds with a whirlpool tub and walk in shower, king bed with whirlpool tub and walk in shower, king bed with two walk-in showers, king bed with Jacuzzi tub and shower combination.
- All suites include a living room, dry bar, pull-out sofa bed, two tvs, refrigerator and microwave. Our standard rooms have the options of two queen beds or one king bed.
- Our hotel is completely smoke free.
- Royal River Casino offers a 10% discount on hotel rooms to our Royal Rewards members. Make sure to sign up at guest services when you arrive at the casino to start earning rewards right away.
- All decisions regarding the Royal Rewards Program rules and eligibility, base point and bonus point accumulations, and etc. Lie solely with management whose decisions are final.
- Royal Rewards Cards are the property of Royal River Casino & Hotel and must be returned immediately upon request of Royal River Casino & Hotel management.
- Royal River Casino & Hotel are not responsible for lost or stolen cards, including any resulting misuse.
- Royal River Casino & Hotel management reserves the right to modify or cancel the Royal Rewards program at any time and for any reason.
- Royal River Casino & Hotel management reserves the right to deny anyone application for membership or terminate anyone’s membership in the program at any time in its sole discretion without recourse.
- Royal River Casino & Hotel uses reasonable efforts to track a member’s average bet and length of play; however, as a condition of receiving points or comps for table games play, members agree that points or comps are granted based on the personal observation of the table games supervisor or pit boss, which is subject to error.
- Management reserves the right to adjust account status due to computer error, machine malfunction, operator error, fraud, or other misuse of the Royal Rewards Card.
- Management reserves the rights to delete a member’s account after 12 months of inactivity. Inactivity is defined as a period in which the Royal Rewards member has not used their card to track gaming activity at Royal River Casino & Hotel.
- Any dispute or situation not covered by these rules shall be resolved by Royal River Casino & Hotel management in a manner that is fair to all parties.
* Royal River Casino offers a 10% discount on hotel rooms to our royal river members. Make sure to sign up at guest services when you arrive at the casino to start earning rewards right away.